Technical Support

Running My Audio School
My Audio School works best in Firefox or Internet Explorer.

Also, you’ll need an audio player such as Quicktime for the links to stream properly. Some items may require additional downloads, such as Adobe Shockwave.

The beauty of My Audio School is that you don’t have to download everything to listen if you don’t want to. Children should be able to sit down, click on a chapter, and have it begin streaming within seconds. If your computer prompts you to download the material when you click on a chapter title, that means you are missing a program that you’ll need for direct streaming.

You’ll also need Adobe Flash for some of the material, such as the art podcasts and player widgets.

So if you’re having trouble, take a moment and make sure you are using Firefox or Internet Explorer, and that you’ve got Quicktime and Adobe Flash, or some other compatible audio player. Five minutes spent downloading the appropriate software will optimize your experience on My Audio School.

Downloading books:
Most books have a link for downloading as a zipped file and a link for subscribing in iTunes.

There are also links to each book’s internet archive page. On the archive page, you can either click “stream” to open the book in iTunes (if you have downloaded iTunes) or click Zip to download the book as a zip file and transfer it to an Mp3 player or burn it to CD.

If you still need help, please feel free to contact us at support@myaudioschool.com and we will do our best to help you in a timely fashion!

Subscription Renewals:

Purchased subscriptions will automatically renew through Paypal one year from the date you subscribed. If you prefer to cancel, but forget, just let us know within a week of the auto-renewal and we will be glad to refund your money and cancel your subscription.

8 Replies to “Technical Support”

  1. Molly, as always love the site!!!

    Have you considered writing an article on how to choose an mp3 player for listening to audio books and/or making recommendations on specific players? That would help newbies like me a lot!

    1. My main criteria is usually price! The day after Thanksgiving is a great day to get good deals on electronics such as Mp3 players. Our current Mp3 players are both Sansa clips by Sandisk. We also have a set of inexpensive speakers and a radio transmitter for the car, which allows us to listen to Mp3s in the car over non-broadcasting radio channels.

      A friend of mine always takes time to compare reviews online before choosing electronics and has found success that way. Our biggest problem with Mp3 players has not been breakage, but loss. They are so tiny that it is easy for the kids to misplace one. That’s why we keep the price point low, and try to keep them plugged in to speakers whenever they aren’t being used with headphones.

      If anyone else has a suggestion please post it here!

  2. Both amazon.com and overstock.com have great prices on refurbished models. (I’m sure other places do too.) Thanks for letting me know that the sansa clips work well for your family. I don’t want to end up with a player that doesn’t have good sound quality or doesn’t last very long. But I do want to keep the price low for the same reason as you.

  3. Is it possible to put your books on our nook color? If so, would you ples provide instructions (I’m new to the nook color). I also have an inexpensive mp3 but I would prefer him look at the words as their being read.
    Thank you for help with this.

    1. Hi Marie,
      We are a homeschool family. As new technology proliferates, we are not able to test every device. I have never used a nook, so I don’t know how they work. I would suggest doing a Google search for “nook color download mp3” or something along those lines and see what you can find out that way. I have found with my own Android tablet that I can hold my finger down on the audio link and it will pop up a menu allowing me to download the material to my device. As far as reading along, I am not sure how that works on the nook. We have provided Kindle links as well as links for downloading to other e-readers for some of the books on our site…I would try to test one of those books using the link for “other e-readers” and see if that works for you. If you find a way to make it work, it would be helpful if you could let me know, in case others have a similar question in the future. Thanks!

    2. I just put a post out about this on our Facebook Fan site. Maybe one of our other users has tried My Audio School with a Nook Color. I’ll let you know if I find out anything!

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